Question 1
What is the primary goal of loss prevention?
100 Retail Loss Prevention Basics: Scams, Theft Signals, Procedures Practice Questions (2026)
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Full Question List
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Question 2
What should you prioritize in any suspicious situation?
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Question 3
Why is following written policy important?
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Question 4
Who should you contact if you see a concern?
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Question 5
Why should you document incidents promptly?
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Question 6
What should incident notes include?
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Question 7
What should you avoid during an incident?
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Question 8
What is refund fraud?
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Question 9
What is receipt switching?
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Question 10
What is price tag switching?
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Question 11
What is a fake receipt scam?
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Question 12
What is a no-receipt return risk?
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Question 13
What is short-change fraud?
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Question 14
How should you handle short-change attempts?
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Question 15
What is an overpayment scam?
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Question 16
What should you do if a customer disputes change?
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Question 17
What is a distraction scam?
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Question 18
How can teams reduce distraction risks?
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Question 19
What is a fake return authorization?
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Question 20
What is gift card fraud?
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Question 21
What is return policy abuse?
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Question 22
What is wardrobing?
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Question 23
What is a barcode switching scam?
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Question 24
What is a counterfeit bill?
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Question 25
How should you handle suspected counterfeit cash?
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Question 26
What is a quick change artist?
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Question 27
How can you reduce quick-change risk?
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Question 28
What is a fake discount request?
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Question 29
What is a theft signal?
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Question 30
Why should you avoid profiling?
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Question 31
What is a common concealment signal?
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Question 32
Why are large empty bags a concern?
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Question 33
What does frequent fitting room use signal?
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Question 34
Why is removing packaging a concern?
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Question 35
What does avoiding staff attention suggest?
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Question 36
What does frequent entry and exit indicate?
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Question 37
Why is crowding a cashier risky?
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Question 38
What does taking items to isolated areas suggest?
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Question 39
Why is switching boxes a concern?
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Question 40
What is ticket removal?
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Question 41
Why watch for abandoned merchandise?
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Question 42
What does loitering near exits suggest?
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Question 43
Why is constant phone use sometimes a signal?
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Question 44
Why is excessive browsing of high-value items a signal?
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Question 45
What is a booster?
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Question 46
Why is a group entering together sometimes a signal?
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Question 47
What is a lookout behavior?
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Question 48
Why is hidden merchandise near exits concerning?
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Question 49
What is the best first step when you notice risk?
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Question 50
Why is customer service a deterrent?
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Question 51
What should you do if an item is found without packaging?
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Question 52
Why is accurate cash handling important?
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Question 53
What is the purpose of cash counts?
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Question 54
Why keep the register area clear?
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Question 55
What should you do with large cash drops?
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Question 56
Why should returns follow strict steps?
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Question 57
What should you verify on a return?
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Question 58
Why should you check item serial numbers?
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Question 59
What should you do if a policy exception is requested?
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Question 60
Why is a receipt check at the door useful?
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Question 61
What should you do if an alarm sounds?
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Question 62
Why should you avoid physical confrontation?
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Question 63
What is the purpose of video surveillance?
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Question 64
Why is clear signage helpful?
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Question 65
What is a restricted area?
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Question 66
What should you do if a customer enters a restricted area?
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Question 67
Why is inventory accuracy important?
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Question 68
What should you do if you see an open package?
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Question 69
Why should you keep high-value items secured?
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Question 70
What is shrink in retail terms?
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Question 71
What is a fake coupon scam?
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Question 72
What is coupon stacking abuse?
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Question 73
What is a fake price match request?
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Question 74
What is an online order fraud signal?
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Question 75
What is a fake manager call scam?
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Question 76
What should you do if a caller requests sensitive data?
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Question 77
What is a suspicious gift card purchase pattern?
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Question 78
What should you do if a customer pressures you to rush?
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Question 79
What is a fake return label risk?
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Question 80
What is a fake barcode sticker risk?
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Question 81
Why is repeated shelf clearing a signal?
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Question 82
What is a casing behavior?
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Question 83
Why are broken security devices a concern?
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Question 84
What does repeated fitting room entry with many items suggest?
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Question 85
Why are mismatched boxes and products a signal?
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Question 86
What does hiding items behind other products suggest?
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Question 87
Why is removing hangers a concern?
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Question 88
What does a sudden empty shelf indicate?
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Question 89
Why is an open bag at checkout a concern?
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Question 90
What should you do if you see a signal cluster?
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Question 91
Why should you keep receipts with returns?
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Question 92
What should you do with suspicious price overrides?
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Question 93
Why should you log damaged merchandise?
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Question 94
What is a safe response to a suspected shoplifting?
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Question 95
Why should you avoid chasing someone?
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Question 96
What is an incident report used for?
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Question 97
What is the role of customer service in loss prevention?
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Question 98
Why should you secure backroom doors?
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Question 99
What should you do if you find a missing item tag?
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Question 100
Why is consistent training important for loss prevention?
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